This translation is provided for information only. Only the French version is legally binding.
Email: [email protected]
Reply within 48 working hours.
Before you write
I can’t find my dashboard
Open your organiser link (the one you sent yourself when creating the invitation). On the same phone, the My invitations page also finds it. We cannot retrieve this link for you: it is the key to your invitation and we do not know it.
I’m not receiving alerts
In the dashboard: Settings → Turn on alerts. On iPhone, first add the dashboard to your home screen (Share → Add to Home Screen), open it from the icon, then turn on alerts.
A guest can’t open the invitation
The link must be copied in full, including the part after “#”. Preferably send it with the WhatsApp or SMS buttons in the dashboard.
Refund
Within 14 days, no questions asked: see the terms.
What to tell us
Never send us your organiser link: it gives access to your whole invitation. Simply describe the problem, your phone and your browser.